Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement that you will receive upon booking confirmation or at the time of vehicle collection. This document outlines specific terms, conditions, insurance coverage, applicable charges, and your obligations for the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle with us requires:
- To rent a vehicle from Car Hire in Maesteg, you must be at least 21 years of age. Age restrictions may differ based on the vehicle selected, with extra charges applicable for drivers under 25. A valid full driving license is required, along with current identification and proof of address. Payment information and a security deposit are also necessary, along with any other criteria outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations can be arranged via our website, by phone, or at our Maesteg office. To confirm your booking, a deposit may be necessary. The remaining balance and a security deposit are generally payable upon collecting your vehicle. All charges are displayed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, with secure transactions processed through trusted payment providers.
4. Vehicle Pick-Up and Drop-Off
- At the time of collection, please conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be prepared and signed by both parties. Ensure the vehicle is returned in the same state as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged as necessary. The vehicle should be returned with the same fuel level as at collection; refueling fees will apply if it is returned with less fuel. If you expect to return the vehicle late, please notify us as soon as possible, as additional fees may be incurred. You will be responsible for any parking tickets, traffic offenses, or charges that arise during the rental period, along with an administrative fee.
Insurance and Liability Terms
- All rentals in Maesteg include basic third-party insurance. The Rental Agreement outlines full coverage details and any excess amounts. To lower your financial liability, additional insurance options may be available. It is advisable to review these options thoroughly. You will be liable for damage or loss up to the insurance excess, except where additional coverage applies. Any damage resulting from negligence, misuse, or violation of these Terms will remain your responsibility, regardless of insurance.
6. Modifications and Cancellations
Cancellation and amendment policies depend on the type of booking and the notice period given. Please check your booking confirmation or Rental Agreement for the exact details. Be aware that late cancellations or no-shows could incur additional charges, impacting your overall rental experience.
7. Restricted Activities
Prohibited Vehicle Uses
- Use of the vehicle for any illegal activities is prohibited. This includes racing, rallying, off-roading, or any dangerous driving practices. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is strictly forbidden. Operating the vehicle under the influence of alcohol or drugs is unacceptable. Additionally, using the vehicle for purposes it is not intended for, exceeding passenger or weight limits, or driving outside the agreed geographical area without prior consent is not permitted.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Maesteg is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to claims for death or personal injury due to negligence, or for fraudulent activities.
9. Local Jurisdiction
These Terms are regulated by the laws of England and Wales. Disputes will be handled exclusively by the courts in these jurisdictions.
Updates to Terms
We reserve the right to update these Terms at any moment. Changes take effect as soon as they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Maesteg Car Hire Services
Riverside Way, Maesteg CF34 9AB, UK
Contact Number::
441278310129
Contact Email::
{{ email }}